This policy applies to orders within the USA, outlining our shipping procedures. By placing an order, you agree to the terms below.
Shipping fees are calculated at checkout.
- Transit time: 3–5 business days (Monday–Friday)
- Order cutoff: 5:00 PM Eastern Standard Time (New York)
- Handling time: 1–2 business days (Monday–Friday)
We use UPS, USPS, or FedEx for order fulfillment.
Address changes are not possible once an order is in transit. Contact us within 24 hours of ordering at support@SuitsBySassy.com to request changes.
Cancel orders before dispatch. If already dispatched, refer to our refund policy.
- Reject damaged parcels from the courier and contact customer service.
- If delivered unattended, contact us for next steps.
- Method: Standard economy ground shipping via manufacturer-selected carriers.
- Processing: 1–2 business days (potential delays due to manufacturer coordination).
- Transit: 1–5 business days (varies by manufacturer location and destination).
- Tracking: Email with tracking details sent after dispatch.
- Updates: Prompt notifications for any delays or issues.
This policy applies to USA orders. International orders may incur additional customs duties, taxes, and fees, for which customers are responsible.
Tracking details emailed after dispatch. Contact customer service for tracking issues.
Email support@SuitsBySassy.com for shipping inquiries.
By ordering, you confirm you have read and agreed to these policies. We reserve the right to update them as needed.
