Return policy

By placing an order with SuitsBySassy, you agree to the following terms. These policies outline our refund and return procedures for customers in the United States.

Items must be returned within 14 days of receipt, in unworn condition with tags and original packaging. Manufacturer-direct items are final sale and not eligible for return.

To start a return, contact us at support@SuitsBySassy.com or +1 510 367 5562. We will provide a return label and instructions if your request is approved. Returns sent without prior authorization will not be accepted.

Inspect your order upon delivery. Contact us immediately for defective, damaged, or wrong items so we can address the issue.

Exchanges are allowed for damaged, incorrect, defective items, or wrong sizes. Contact us to request an exchange.

No restocking fees are charged for returns.

We will notify you after receiving and inspecting your return. Approved refunds are processed to your original payment method, though bank processing times may vary.

Discounts not applied at checkout cannot be refunded. Apply promotions during purchase to ensure eligibility.

For questions, contact customer service at support@SuitsBySassy.com or +1 510 367 5562. Thank you for choosing SuitsBySassy!